Mobility Impaired Services

Mobility Impaired Services
Mobility Impaired Services
We process hang tags, renewals, replacements, and license plates for the mobility impaired. All of our locations are handicap accessible.

Hang Tags
Need a handicap hang tag? FastPass can issue temporary and permanent hang tags for those with a mobility impairment. You must have a Louisiana Driver’s License and/or Louisiana Identification Card to be issued a handicap hang tag. If you have a Medical Examiner’s Certification for mobility impairment, Disabled Veteran decision letter, or affidavit from the Veterans Affairs Office, FastPass can issue your hang tag. Just bring your certificate and Louisiana state issued photo ID, and we’ll take care of the rest!
License Plates
If you have a "Permanent Impairment" or are a Veteran with a 50% or more "Service Connected Disability," you're eligible for a Mobility Impaired (handicap) License Plate. Bring your Medical Examiner’s Certification for mobility impairment or, for Disabled Veterans, a decision letter or affidavit from the Veterans Affairs Office. You'll also need a photo ID, proof of insurance, and your current Vehicle Registration, and FastPass can issue your plate.
Hang Tag Renewals
In Louisiana, handicap hang tags are issued as either temporary or permanent, and this status determines both the expiration date and whether a physician’s certificate is required at renewal.
- Temporary hang tags are valid for one year and require a new Physician’s Certification of Mobility Impairment form each time they are renewed.
- Permanent hang tags are valid for four years, and the physician’s certificate is only required at the time of initial issuance.
- Disabled veteran hang tags must also be renewed every four years. Unlike license plates, they do not have a permanent expiration.
FastPass Tag & Title can renew and print your new hang tag in under 30 minutes! Simply bring:
- Your handicap ID
- Your driver’s license and/or Louisiana issued identification card
- Your expired hang tag
If you’re renewing a temporary hang tag or switching from temporary to permanent status, please also bring one of the following:
- An updated Medical Examiner’s Certification for Mobility Impairment
- A Disabled Veteran decision letter
- An affidavit from the Veterans Affairs Office
FastPass will handle the rest—fast, easy, and friendly service every time.
Hang Tag Replacements
Did you lose your hangtag? FastPass can issue you a new one.

FAQs
What if I lost my driver’s license?
No problem. You can visit one of our offices and we will assist you with getting a duplicate. If your name appears on the title of a vehicle, you’ll need to bring valid proof of insurance. Be ready to take a new photo.
What is the cost and how many years is the driver's license valid?
Class E driver’s licenses are valid for six years. The standard cost, excluding any endorsements or late fees, is $32.50, plus a $23.00 convenience fee. For a comprehensive list of all applicable driver’s license fees, click here.
How soon can I renew my driver’s license prior to its expiration date?
Driver’s license renewals can be done 180 days (six months) before expiration date.
Can I use my current driver’s license picture at renewal or for duplicate?
The state requires a new photo to be taken for all renewals, duplicates, or any updates to your license. This ensures that your records remain accurate and up to date.
Can I change my name on my driver’s license due to marriage/divorce?
Yes, but first you’ll need to update your name with the Social Security Administration and wait at least 24 hours, then bring the confirmation letter they issue. You’ll also need a certified copy of your name change documents, such as a marriage license, divorce decree, court order, or birth certificate. You’ll also need a valid proof of insurance if you're listed on a vehicle title.
I just moved to Louisiana; how can I update my driver’s license?
Out-of-State Transfer Requirements - Provide all of the following:
- Out-of-state driver’s license-Your most recently issued license from a previous state (must be surrendered)You will need to provide a driving record, containing name, date of birth, and driver’s license number, if you are unable to provide your driver’s license from the last state of issuance and you are from the following states: California, Connecticut, Illinois, Kentucky, Nevada, Oklahoma, Vermont, or West Virginia
- One primary document
- One secondary document
- Proof of residence
Exception – If a Louisiana license or identification card was previously issued that can be reviewed through the Office of Motor Vehicles (OMV) photo database and the applicant can be clearly be identified, only one additional identification document is required.
Can I add that I am a Veteran to my driver’s license?
Yes, you can add a Veteran indicator to your Louisiana Driver’s License. You’ll need to provide one proof of discharge from the military. Click here for the list of acceptable discharge documents. We discount our convenience fee to our veterans - thank you for your service!!
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Are there any additional fees for motor vehicle services at FastPass?
Yes, we do charge a convenience fee in addition to standard Office of Motor Vehicles fees. As a Public Tag Agent, we’re authorized to collect a $23.00 convenience fee for processing your transaction. If additional documents are required, minimal additional charges may apply. What do you get in return? A faster, friendlier experience. Our team is here to answer questions and make sure your transaction is done right. Most customers are in and out in 15 minutes or less!
Does FastPass offer any discounts for military, first responders, or teachers?
Yes—we’re proud to support the heroes who serve our communities and country. We offer special discounts for military personnel, first responders, and teachers as a token of our gratitude.
What is a No Insurance (NI) Flag? Why do I have one on my driver’s license?
A No Insurance (NI) Flag is placed on your license when the State of Louisiana is notified that your vehicle insurance has lapsed or been canceled. Insurance providers send these notifications electronically to the state. This happens often in error if you’ve recently switched insurance companies. We’ll research the cause, explain the issue, and guide you in collecting any required documents to help clear the flag and avoid unnecessary penalties.
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I have a No Insurance (NI) flag on my driver’s license, but never had a lapse in coverage. What should I do?
We are here to help! Give us a call or stop by at one of our locations. We will research the issue to determine why the flag was placed on your record. If it's an error, we’ll guide you through the steps to remove it without paying unnecessary fines to the Office of Motor Vehicles. We’ll also help you gather any required documents to resolve it.
Walk-ins welcome, but we take appointments too!
You’ll leave FastPass with that Fast Lane Feeling, accomplished but also calm and relaxed. We are committed to making the entire process easy and effective.
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