FAQs

No problem. You can visit one of our offices and we will assist you with getting a duplicate. If your name appears on the title of a vehicle, you’ll need to bring valid proof of insurance. Be ready to take a new photo.

Class E driver’s licenses are valid for six years. The standard cost, excluding any endorsements or late fees, is $32.50, plus a $23.00 convenience fee. For a comprehensive list of all applicable driver’s license fees, click here.

Driver’s license renewals can be done 180 days (six months) before expiration date.

The state requires a new photo to be taken for all renewals, duplicates, or any updates to your license. This ensures that your records remain accurate and up to date.

Yes, but first you’ll need to update your name with the Social Security Administration and wait at least 24 hours, then bring the confirmation letter they issue. You’ll also need a certified copy of your name change documents, such as a marriage license, divorce decree, court order, or birth certificate. You’ll also need a valid proof of insurance if you're listed on a vehicle title.

Out-of-State Transfer Requirements - Provide all of the following:

1. Out-of-state driver’s license

2. Your most recently issued license from a previous state (must be surrendered)

   You will need to provide a driving record, containing name, date of birth, and driver’s license number, if you are unable to provide your driver’s license from the last state of issuance and you are from the following states: California, Connecticut, Illinois, Kentucky, Nevada, Oklahoma, Vermont, or West Virginia

3. One primary document
4. One secondary document
5. Proof of residence

Exception – If a Louisiana license or identification card was previously issued that can be reviewed through the Office of Motor Vehicles (OMV) photo database and the applicant can be clearly be identified, only one additional identification document is required.

Yes, you can add a Veteran indicator to your Louisiana Driver’s License. You’ll need to provide one proof of discharge from the military. Click here for the list of acceptable discharge documents. We discount our convenience fee to our veterans - thank you for your service!!

Yes, we do charge a convenience fee in addition to standard Office of Motor Vehicles fees. As a Public Tag Agent, we’re authorized to collect a $23.00 convenience fee for processing your transaction. If additional documents are required, minimal additional charges may apply. What do you get in return? A faster, friendlier experience. Our team is here to answer questions and make sure your transaction is done right. Most customers are in and out in 15 minutes or less!

Yes—we’re proud to support the heroes who serve our communities and country. We offer special discounts for military personnel, first responders, and teachers as a token of our gratitude.

A No Insurance (NI) Flag is placed on your license when the State of Louisiana is notified that your vehicle insurance has lapsed or been canceled. Insurance providers send these notifications electronically to the state. This happens often in error if you’ve recently switched insurance companies. We’ll research the cause, explain the issue, and guide you in collecting any required documents to help clear the flag and avoid unnecessary penalties.

We are here to help! Give us a call or stop by at one of our locations. We will research the issue to determine why the flag was placed on your record. If it's an error, we’ll guide you through the steps to remove it without paying unnecessary fines to the Office of Motor Vehicles. We’ll also help you gather any required documents to resolve it.